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Chalisa Villas | Koh Tao
Chalisa Villas | Koh Tao

Chalisa Villas | Koh Tao | Terms and Conditions (Reservations)

Rates

Rates are per day and include service charge of 10% and 7% VAT. Complimentary taxi service to/from the pier to the villa provided. Please contact us directly with your ferry details to make use of this service.

Reservations

To secure a reservation, the full balance is required. Once the reservation is confirmed, the client will be liable for any cancellation fees.

Payment

Payments may be made with credit card or paypal. A 3% service fee applies to all payments made with credit card or paypal.

Cancellation

You may cancel your reservation at any time by notifying us in writing by email. The following cancellation terms apply:

* 60 days or more prior to arrival: full refund
* 30-60 days prior to arrival: forfiture of 50%
* 30 days or less to arrival: total cost.

If it becomes necessary to cancel all or any part of the booking, you must notify us by email.

Amendment to Booking

Any changes to the booking must be sent by email.

Arrival & Departure Times

Guest Check in Time is 2:00pm
Guest Check out Time is 10:00am

Registered Guests

Only those persons stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes.

Valuables

All villas are either equipped with a safe. Any valuables left at the property are at the guests' own risk. Chalisa Villas and the villa’s staff are not to be held responsible for their loss or damage.

Due Care of the Facilities

As part of this agreement guests are required to take due care when residing at the villas.